Shipping policy

Orders are generally shipped within 24 hours Mon-Fri using Royal Mail 2nd Class. Shipping charges for your order will be calculated and displayed at checkout - based on the following... SEND COFFEE ;0)

Flat rate under £25 or 2kg = £2.95 (1-3 Business Days)

Free shipping over £25 or 2kg (1-3 Business Days)

- For URGENT deliveries please email us shop@suburban.coffee

- Please note, we do not ship outside of the UK at this time.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at shop@suburban.coffee. We address these issues on a case-by-case basis but will always try our best to work towards a satisfactory solution. Please see out Refund Policy for full details.

If you have any further questions, please don't hesitate to email us at shop@suburban.coffee or write us with pen - deets on our Contact Page.